The Softwrap Support Staff can offer you efficient personal email responses.
Contacting support by email is usually more productive as the agents are able to ensure all the relevant data is collected before a response is formulated. Support at times requires communication to 2nd or 3rd level support agents to be consulted and this cannot be done through telephone support.
Please send the following information along with your query if possible:
Name of title purchased
License Holder Name
Purchase Reference Number
Your first and last name
A brief explanation of the problem you are experiencing
Our support agents endeavour to respond to all queries as soon as possible.